Help center
How can we help?
Find answers to common questions or browse the help categories below.
Getting Started
Learn the basics of using Zaki
Account & Billing
Manage your account and subscriptions
Privacy & Security
Keep your data safe
Community & Support
Connect with other users
Getting Started
Account & Billing
Privacy & Security
Community & Support
Frequently asked questions
How do I reset my password?
Go to the login page and click "Forgot Password". Enter your email and we'll send you a reset link.
Can I use Zaki offline?
Yes! Many features work offline, including viewing saved recipes and your pantry. Some features like AI assistance require an internet connection.
How do I cancel my subscription?
Go to Settings > Subscription > Manage. You can cancel through your device's app store (Apple App Store or Google Play).
Is my data secure?
Yes, we use industry-standard encryption and security practices. See our Privacy Policy for details.
Can I export my recipes?
Yes, go to Settings > Data > Export to download all your recipes in JSON or PDF format.
How does the AI cooking assistant work?
Our AI assistant uses Google Gemini to help you with recipe suggestions, cooking tips, and meal planning. It learns from your preferences over time.
Still need help?
Can’t find what you’re looking for? Our support team is here to help.